About the Role
Talinzo is looking for a dedicated Part-Time Remote Customer Support Specialist to join our innovative recruitment platform team. This role offers the flexibility to work part-time from your home anywhere in the UK, making it an excellent opportunity if you’re seeking a balance between your personal commitments and professional growth. At Talinzo, we prioritise connecting job seekers like you with flexible remote jobs that respect your time and lifestyle.
As a key member of our customer support team, you will be the voice and support for candidates and clients using our platform. Your role is essential in providing clear, helpful guidance and resolving inquiries efficiently while working remotely. Join a forward-thinking, technology-driven company that values inclusivity, clear communication, and your development.
This position is ideal for UK-based candidates who are familiar with remote collaboration tools and seek a reliable part-time job offering steady income and skill advancement.
Key Responsibilities
- Respond to customer inquiries through email, chat, and phone ensuring timely and accurate support.
- Assist candidates and employers by guiding them through the Talinzo recruitment platform and troubleshooting basic technical issues.
- Maintain detailed records of customer interactions within CRM software to improve service quality and response times.
- Collaborate with the team remotely using tools such as Zoom and Slack to share updates and solve customer concerns.
- Identify recurring problems and communicate feedback to the product and tech teams to help enhance the user experience.
Qualifications & Skills
- Excellent verbal and written communication skills tailored for clear, patient customer interaction.
- Basic IT proficiency with familiarity in using CRM software and remote collaboration tools like Zoom and Slack.
- Strong time management skills suitable for part-time, remote scheduling and self-directed work.
- Previous experience in customer service or support roles preferred but not mandatory if strong interpersonal skills are demonstrated.
- Ability to diagnose common user issues and provide straightforward, step-by-step solutions.
Benefits & Perks
- Fully remote position allowing you to work from home anywhere across the UK.
- Flexible working hours designed to fit your personal schedule and commitments.
- Competitive hourly pay reflecting the part-time nature of the job and your valuable contributions.
- Comprehensive onboarding and ongoing online training to support your success.
- Access to a friendly, supportive team with transparent communication and clear expectations.
- Opportunities for skills development and potential career progression within the growing company.
Why Apply to Talinzo?
At Talinzo, we understand the importance of flexibility, especially when balancing work with other life priorities. We are committed to providing part-time remote roles that offer not only consistent income but also respect your time and individuality. Working with us means joining a company that values clear, straightforward communication and inclusivity at every stage of your journey.
By choosing Talinzo, you become part of a forward-thinking recruitment platform that genuinely supports its people and users through innovative technology and thoughtful processes. If you are seeking trustworthy, flexible remote employment with a transparent and friendly employer, Talinzo is the place to grow your career.
We look forward to supporting your success as part of our team.