Join Talinzo as a Remote Part-Time Customer Support Specialist
At Talinzo, we are proud to be one of the UK’s most innovative startups dedicated to revolutionising the home-based employment market through cutting-edge job matching technology. We believe in creating an empowering space where flexibility meets opportunity. As we continue to grow, we’re excited to offer UK-based candidates a chance to join our friendly, inclusive team in a role designed for real balance: a part-time, fully remote Customer Support Specialist position.
If you’re looking for reliable part time jobs work from home near me, this role is tailored just for you. Talinzo values meaningful work without a rigid 9-5, so here you can manage your schedule around personal commitments like study, childcare, or other priorities—all while earning competitively.
Join a supportive environment where training and development are a priority, and your time management and communication skills truly make a difference. Talinzo welcomes candidates ready to grow with us in a role that respects your work-life harmony.
Primary Responsibilities
- Respond promptly and professionally to customer inquiries via email, chat, and phone, ensuring clear and helpful communication within a remote setup.
- Manage and update customer information accurately using CRM software, maintaining organised records to support effective problem resolution.
- Assist in troubleshooting common customer issues, providing solutions or escalating where necessary to maintain satisfaction.
- Collaborate with team members and supervisors during virtual meetings to share insights and improve service quality.
- Track and prioritise daily tasks independently to meet part-time hours efficiently without compromising quality.
- Document recurring problems and feedback to help enhance our support process and product offerings.
- Participate in ongoing training sessions to stay updated on company products, policies, and customer service best practices.
Essential Qualifications & Skills
- Excellent written and verbal communication skills, with the ability to engage empathetically and clearly in a remote environment.
- Previous experience in customer service or support roles, ideally remote, demonstrating reliability and professionalism.
- Basic IT proficiency, including comfortable use of MS Office Suite (Word, Excel, Outlook) and familiarity with CRM platforms.
- Strong time management skills to organise part-time work hours effectively while balancing other commitments.
- Good problem-solving abilities, with a proactive approach to identifying customer needs and offering appropriate solutions.
Benefits of Working with Talinzo
- Fully remote role: work comfortably from your chosen location without the need to commute.
- Flexible working hours tailored to suit your lifestyle, ideal for balancing study, family, or other responsibilities.
- Competitive hourly pay that respects your skills and time contribution.
- Access to comprehensive training and continuous personal development opportunities within a friendly, supportive team.
- A positive and inclusive company culture that values diversity, creativity, and employee wellbeing.
- Ongoing feedback and team collaboration to ensure you feel connected and supported despite working remotely.
Why Apply?
At Talinzo, we understand the importance of flexible, meaningful work that fits around your life, not the other way round. Choosing this part-time customer support role means joining a company committed to fostering growth and work-life balance without sacrificing income stability. If you’re searching for part time jobs work from home near me that offer encouragement, opportunity, and respect for your personal schedule, Talinzo could be the perfect fit.
Become part of a forward-thinking team where your communication and problem-solving skills make an impact every day, and your professional development is just as important as your wellbeing. Let us help you build a fulfilling remote work experience that evolves with your life and goals.
Ready to join us?
If this sounds like the right opportunity for you, please apply now. We’re excited to learn how you can contribute as a Remote Part-Time Customer Support Specialist with Talinzo!